Contact information

Contact Information

If you have any questions about our products, your order, shipping, returns or custom projects, you can contact us at any time.

Pelias Solutions

Owner: Semih Yanik
Address:
Jakobsgutweg 3 | 78333 Stockach | GERMANY

Email: hooked@pelias-solutions.com

Website: www.pelias-solutions.com

Customer Support

For order-related questions, please include your order number so we can help you faster.

You can contact us regarding:

  • Product questions
  • Order status
  • Shipping and delivery
  • Returns and withdrawal
  • Custom products
  • Artificial rock projects
  • Mold systems
  • Reptile tools and enclosure components

We usually reply as soon as possible during business days.

Custom Projects

For custom artificial rock products, enclosure systems, molds or specialized reptile tools, please send us a short description of your project, including measurements, intended use and your location.

This helps us assess whether the product can be made and shipped safely.

Social Media

You can also find us here:

Instagram: https://www.instagram.com/thereptilehun
YouTube: https://www.facebook.com/peliassolutions/

For official order, return or legal requests, please always contact us by email.

Legal Notice

The full legal information about Pelias Solutions can be found in our Imprint.